[Solved] SCCM Hybrid MDM User Sync Issue: Starting user delta sync, raise failure status messages = True
You have setup the SCCM Hybrid MDM with Microsoft Intune by following this guide:
But you cannot have your Hybrid MDM polices to be deployed on mobile devices. You checked the
Cloudusersync.log log, it says
“Starting user delta sync, raise failure status messages = True”
and there is no any user has been synced (number count is all zero).
If it works / worked, you may still see the message, but the count number is not all zero.
To have the Hybrid MDM with SCCM + Intune work, you must meet the following requirements:
- Service Connection Point must be enabled and be online mode
- User UPN must match the one on Cloud, do one of the followings:
- xxx.onmicrosoft.com – add this to “Active Directory Domains and Trusts” – “UPN Suffixes”, or
- Add company domain to Azure AD
For demo environment, do not forget to setup the UPN, as following:
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